Policy

The AMULETHA™ Policy page outlines our commitment to quality, warranty details, care instructions, and the terms of our exceptional service.

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Privacy Policy

Date revised and posted: 22nd of April, 2024

  1. Data we collect and how we collect it

At AMULETHA™, we collect data directly from individuals, or via specialist data co-op partners with your explicit consent. We collect, process and store data of employees, prospective employees, partners, customers of AMULETHA™ and 3rd party suppliers.

We collect special category data such as gender to give you the best shopping experience possible and to satisfy other laws outside of data protection, such as employment law or when you give it to us directly.

*when visiting our website

This notice relates directly to customers of AMULETHA™

  1. Definitions:
  • Customers of AMULETHA™ = customers who visit the AMULETHA™ website, receive marketing via email, post or SMS and place orders with us.
  • Partner = a company which provides goods or services to AMULETHA™ which are required for us to provide our services to you.
  • 3rdParties = other suppliers of goods or services to AMULETHA™.
  • Employee = someone who works for AMULETHA™.
  1. Your Privacy Choices and Rights

Your choices

You can choose not to provide us with personal data. If you choose to do this, you can continue to use the AMULETHA™ website and browse its pages, but we will not be able to process transactions or continue a relationship without personal data.

You can block cookies by activating a setting on our cookie banner, allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off non essential cookies, you can continue to use the AMULETHA™ website and browse its pages. See the cookie section below for further detail.

You can opt-out of marketing by clicking the unsubscribe option in any marketing communications.

Your rights

You can exercise your rights by sending an email to clientcare@amuletha.com.

You have the right to access the information we hold about you. This includes the right to ask us supplementary information about:

  • the categories of data we’re processing
  • the purposes of data processing
  • the types of third parties to whom the data may be disclosed
  • how long the data will be stored (or the criteria used to determine that period)
  • your other rights regarding our use of your data

We will provide you with the information within one month of your request unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.

You have the right to make us correct any inaccurate personal data about you.

You can object to us using your data for profiling or making automated decisions about you.

We will use your data to determine whether we should let you know information relevant to you (for example, tailoring emails or social media advertising to you based on your behavior).

You have the right to port your data to another service. We will give you a copy of your data in CSV format so that you can provide it to another service.

You have the right to be ‘forgotten’ by us. You can do this by asking us to erase any personal data we hold about you if it is no longer necessary for us to store the data for purposes of your relationship with AMULETHA™ or any other law.

  1. Security

We do everything we can to ensure the security of your data.

In today’s data-driven and connected world, the security of your data is more critical than ever. We recognise this and have implemented security to keep your data safe.

All staff are bound by confidentiality and will never disclose or share your data unless authorised to do so.

  1. AMULETHA™ data protection role

AMULETHA™ is a controller in relation to your data; we are not a processor or a sub-processor of any other brand or company. As a controller, we use 3rd parties to process data; please see below in the 3rd parties section.

  1. The 3rdParties

AMULETHA™ works with several 3rd parties who offer eCommerce solutions for AMULETHA™to be able to provide online shopping to our customers.

  1. Marketing

AMULETHA™ would love to keep in touch with you. When you sign up to receive marketing and open an account with us, we will send you emails, postal marketing and SMS messages (where you have submitted your phone number). We will also display customised advertising when you log in to your social media profiles.

These messages will be AMULETHA™ specific we do not sell your data or share it with other brands for advertising purposes unless with r explicit consent.

Our marketing messages are sent via a specialist eCommerce marketing tool. You can opt-out of marketing at any time by clicking the unsubscribe link in your emails and SMS messages or by contacting us directly.

There will be occasions when AMULETHA™ sends administrative messages such as order updates; these messages are not deemed marketing and cannot be opted out of.

Marketing and administration emails you receive from AMULETHA™ contain a tracking pixel. This pixel lets us know things such as our email campaigns' open rates and click rates.

The pixel also lets us know if an email has not been delivered to update our records and keep them current.

When we analyse the data, we do so from an aggregated perspective, meaning that we report upon an overall number of open rates and click rates.

When a purchase is made, or you add an item to your cart, or create an account you will notice that the marketing preference box is pre-ticked. This is because we rely on a soft opt in to promote further, similar goods to you.

If you wish to opt-out of these messages, please untick this box at the cart stage; of course, you can unsubscribe from marketing at any point.

Should you place an item in the cart and not complete an order, AMULETHA™ will send you an abandoned cart message offering you the chance to complete your order. These messages are sent when you provide an email address to AMULETHA™ at the checkout stage.

Abandoned cart messages are sent using the soft opt-in method described above.

  1. Payment processing

AMULETHA™ does not collect your payment details or process them in any way. All data processed by payment providers is done by you as a customer with no processing from AMULETHA™.

  1. Cookies

To further improve your shopping experience, we store information about you using cookies which are files sent by us to your computer or another access device that we can access when you visit our site at some point in the future.  

The cookies we use enable us to save your cart for later and track the opening of our emails, for example. We use several different cookies on our site. If you do not know what cookies are or how to control or delete them, we recommend that you visit http://www.aboutcookies.org for detailed guidance.

There are four main types of cookies we store – here’s how and why we use them.

(1) Site functionality cookies (necessary) – these cookies allow you to navigate the site and use our features, such as “add to cart” and “save for later”.

(2) Customer preference cookies – when you are browsing or shopping on the AMULETHA™ website, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible and more personal to you.

(3) Site analytics cookies – These cookies allow us to measure and analyse how our customers use the site to improve both its functionality and your shopping experience.

(4) Targeting or advertising cookies – These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

 

  1. First Party Cookies

These are cookies that are set by this website directly.

We use Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period. This cookie only stores basic data about your basket strictly for our website.  The cookie has an expiration of 90 days to 24 months.

 

  1. Third-Party Cookies

Our website also uses a recording service that will record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting.

 

  1. Governing Law

The terms and conditions shall be governed by and construed by the laws of Lithuania, and you irrevocably submit to the exclusive jurisdiction of the courts of Lithuania.

We use several different cookies on our site. If you do not know what cookies are or how to control or delete them, we recommend that you visit http://www.aboutcookies.org for detailed guidance.

 

  1. The California Consumer Privacy Act (CCPA)

This policy applies to all residents of California.

For the purposes of the CCPA, AMULETHA™ collects the following information:

  • Name
  • Residential address
  • Browsing history and IP address
  • Phone number
  • Email address

AMULETHA™ collects this data to fulfill orders you have placed and send marketing messages and other processing described throughout this notice.

AMULETHA™ shares data with data processors and sub-processors who assist AMULETHA™ in providing you with products and marketing, such as delivery companies and our marketing and analytical partners.

AMULETHA™ collects your data directly from you. AMULETHA™ never buys or sells data; we only process your data when freely given to us.

AMULETHA™ will never discriminate against you, we provide the same products and pricing structure available to customers worldwide.

You have the right to be forgotten, where applicable and where AMULETHA™ does not require your data to satisfy a particular law.

You have the right to access your data or ask us to amend it if it is incorrect. Please email clientcare@amuletha.com if you wish to do so.